Our Process

Our aim is for customers to enjoy working with us to create the wellness space of their dreams. All of our products are made to order, so you always have input into your bespoke design.

WHY, HOW, WHAT?

We’ll ask you why you have come to us and how you would like to spend time at home – be it to relieve stress, wind down after exercise or have fun with family. This allows us to get to know you, to understand your needs and aspirations, and to work with you to create a vision for your wellness space.

DISCOVER OUR SHOWROOM

We have the Cotswolds’ only steam, sauna and spa retail showroom, where you can leave the outside world behind, take a breather and even try out our products for yourself. Please note all product testing is by appointment only.

HOME VISIT

Visiting your home allows us to see and experience the area you’re looking to transform and puts us in the best position to design your bespoke wellness space together.

YOUR PROPOSAL

We’ll invite you back to our showroom to present your design, and detail how it will meet your needs, vision and budget.

CREATING YOUR SPACE

We want your wellness space to be the best it can be. We offer a complete installation service, but we are also happy to work with your preferred contractors to make your dream a reality.

AFTERCARE

We offer a personal aftercare service. We’re always on hand for a call or visit in the weeks and months following your installation, and to assist with your product’s annual service.