Our Process

Our aim is for customers to enjoy working with us to create the wellness space of their dreams. 

From concept to completion, our approach is driven by innovation, quality, and customer satisfaction.

WHY, HOW, WHAT?

We’ll ask you why you have come to us and how you would like to spend time at home – whether it’s to relieve stress, wind down after exercise or have fun with family. This allows us to get to know you, to understand your needs and aspirations, and to work with you to create a vision for your wellness space.

DISCOVER OUR SHOWROOM

We showcase a variety of wellness products in our Cheltenham and South Wales showrooms, offering you the opportunity to escape the outside world, take a break, and personally experience our products. Please note that all product testing is available by appointment only

HOME VISIT

Visiting your home allows us to see and experience the area you’re looking to transform and puts us in the best position to design your bespoke wellness space together.

YOUR PROPOSAL

We’ll invite you back to our showroom to present your design, and detail how it will meet your needs, vision and budget.

CREATING YOUR SPACE

We want your wellness space to be the best it can be. We offer a complete installation service, but we are also happy to work with your preferred contractors to make your dream a reality.

AFTERCARE

We offer a personal aftercare service. We’re always on hand for a call or visit in the weeks and months following your installation, and to assist with your product’s annual service.